Secure login
Log in with your login credentials that you created during registration. Always use the official Kingbilly Casino website at king-billycasino.com.de to avoid phishing attempts.
Your username and password are personal and should never be shared with others. The casino will never ask for your login details via email or chat.
Forgotten password or lost account access
If you have forgotten your password, use the "Reset password" option on the login page. You will receive a recovery link to the email address linked to your account.
Also check your spam or junk folder if you cannot find the email in your inbox. Follow the instructions in the email link to create a new password.
Mobile and browser access
You can access Kingbilly Casino via your web browser on any device. The casino also offers an optimised mobile web version for smartphones and tablets.
Additionally, a dedicated mobile app is available. Download the official King Billy Casino app from the common app stores and log in with the same account details.
Account Security
Use a strong, unique password that you do not use on other websites. Change your password regularly, especially if you have ever shared it with anyone or suspect unauthorised access.
Log out from all devices when you are finished, especially on shared computers. Check your account activity regularly for suspicious transactions.
Login problems
If you cannot log in, first check that you are visiting the correct website: king-billycasino.com.de. Browser cache and cookies can sometimes cause problems; clear these and try again.
If the problem persists, contact Kingbilly Casino support. The support team can review your account and help you resolve the access issue.
FAQ
Can I reset my password if I no longer have my registered email address?
Contact Kingbilly Casino support directly at [email protected]. The team can verify your identity and help you recover your account. You may need to provide identity documents for verification.
Is the mobile app more secure than browser access?
Both access methods use the same security infrastructure of the casino. The mobile app may offer more convenience, but browser access is equally secure as long as you use the official website.
What should I do if my account is locked?
If your account is locked, contact Kingbilly Casino support immediately. Locks can occur for various reasons, such as verification issues or suspicious activity. Support can determine the cause and explain the next steps.
Can I have multiple accounts at Kingbilly Casino?
No. The casino allows only one account per person. Multiple accounts sharing a common address, household, IP address or device are considered duplicates and will be closed. Winnings will be forfeited on duplicate accounts.
How long does account verification take?
Verification is normally completed quickly. However, the casino may contact you by telephone or email to carry out additional checks. If the casino cannot reach you within two weeks after a withdrawal request, your account will be locked and the withdrawal cancelled.
