Age confirmation and identity verification
King Billy Casino requires all players to be 18 years old or meet the legal minimum age in their country. During registration, you must provide a valid identity document confirming your age.
To verify your identity, the casino requires a government-issued photo ID (passport, driving licence or national ID card), proof of address (utility or bank statement), and possibly proof of payment method. Documents must be in Latin or Cyrillic script; otherwise video verification may be required.
Accounts belonging to players under 18 years of age will be closed, all transactions will be voided, winnings will be forfeited, and deposited funds will be refunded in accordance with our policy.
Gaming limits and control tools
King Billy Casino allows you to set various limits on your gaming activity. The available tools and their exact specifications can be found in your player account.
Maximum bet stakes are capped at £50 on slot machines and £1,000 on table and live games. Winnings exceeding £30,000 may be paid out in monthly instalments of up to £30,000.
- Regularly review your account activity and spending
- Use available limit settings in your account
- Please note minimum deposit amounts: £20 in GBP, $20 in USD, or equivalent amounts in other currencies
Bonus terms and fair gaming
King Billy Casino offers welcome bonuses and regular promotions. Each bonus is subject to terms including wagering requirements. Every deposit must be wagered 3x before withdrawal is possible.
Players from Sweden are excluded from all bonuses, promotions, VIP programmes and loyalty point exchanges. Certain game providers are unavailable in certain countries, including NetEnt games which are blocked in many European countries.
Promotion abuse – such as placing maximum bets on high-volatility games, using multiple accounts, or exploiting software errors – may result in account suspension.
Contact and support
King Billy Casino is operated by Novatrix SRL (registration number 3-102-893958) based in Costa Rica. The casino is licensed under e-gaming licence number 0000002 of the Tobique Gaming Commission.
For questions or concerns, contact King Billy Casino's support team at [email protected]. Our support team speaks English and German.
- Licence: Tobique Gaming Commission, Costa Rica (No. 0000002)
- Payment processor: Tronabriz Limited
- Operator: Novatrix SRL
Support resources for problem gambling
If you have concerns about your gaming habits or believe you may have a gambling problem, local organisations and national helplines can provide support. Resources vary by country.
Many countries operate national helplines and advisory services for responsible gambling. Contact the relevant authority in your jurisdiction to access specialised support and guidance.
FAQ
What is the minimum age required to play at King Billy Casino?
You must be 18 years of age or meet the legal minimum age requirement in your country. King Billy Casino requires valid identification documents to confirm your age.
What withdrawal limits apply at King Billy Casino?
Daily limit: £4,000 (or equivalent); Weekly limit: £15,000 (or equivalent); Monthly limit: £30,000 (or equivalent). Per transaction: £2,000 for card payments or £2,000 for bank transfer.
What do I need to do to withdraw my funds?
Every deposit must be wagered 3x before a withdrawal. Withdrawals are only approved from Monday 07:00 UTC to Friday 16:00 UTC. Identity verification must be completed; withdrawals remain pending until all required verification steps are completed.
What is the identity verification process?
You must submit a government-issued photo ID, proof of address, and possibly proof of payment method. The casino may also require live telephone verification. If you cannot verify yourself within 2 weeks, your account will be locked.
What happens if I do not actively use my account?
After 12 consecutive months without login or gaming activity, a monthly inactivity fee of 20 EUR (or equivalent) will be deducted from your balance each month until it reaches zero or the account is reactivated.
