Contact King Billy Casino

King Billy Casino provides a support channel for its players. All contact requests are handled through the email address listed below.

Make sure you communicate directly with the operator and not with this independent information website. Never share your login credentials with third parties.

• Email: [email protected]

King Billy Casino is operated by Novatrix SRL, based in Cartago Province, Costa Rica. The registration number is 3-102-893958.

The casino holds e-Gaming Licence No. 0000002 from the Tobique Gaming Commission.

• Operator: Novatrix SRL
• Licensing jurisdiction: Costa Rica / Tobique Gaming Commission
• Payment agent: Tronabriz Limited

If you have questions about deposits, withdrawals or account verification, contact King Billy Casino support using the email address listed above.

Please note that withdrawals are approved only Monday 07:00 UTC through Friday 16:00 UTC. Requests submitted after Friday 16:00 UTC will be processed from Monday 07:00 UTC.

• Withdrawal processing: Monday–Friday, 07:00–16:00 UTC
• 40 EUR (or equivalent)
• 4000 EUR (or equivalent)

If you have a dispute with King Billy Casino, you can contact the independent dispute resolution service EGIS, which operates under the Tobique Gaming Commission regulations.

All claims or legal demands must be submitted within 1 year from the date they arise. All disputes are settled exclusively through arbitration in Costa Rica.

• EGIS – Dispute Resolution
• Dispute email: [email protected]
• Deadlines: Claims must be filed within 1 year

This page provides information about King Billy Casino and is not operated by the casino operator. We collect and present facts but do not provide customer support.

For any questions about your account, bonuses or games, please contact King Billy Casino directly using the channels listed above.

• This is an independent information website
• Not affiliated with King Billy Casino
• Direct all customer support requests to the operator